Apple classroom shows all students Offline.

All student iPads are showing as offline in Apple Classroom, even though they are all on the same network and in the same classroom.

This issue is only happening with the iPad Gen 11 devices. To fix it right now, students must turn their Wi-Fi off and on before every class so the screen will appear in Apple Classroom—this is highly inefficient!

I am not yet sure if the iPad model is the problem, as other grades using iPad Gen 9 and 10 in the different areas do not have this issue.

PS: Since the network configuration is the same for the whole school.

Thank you

M

Classroom iPad

You might also like

students showing "offline" in apple classroom

When I use Apple Classroom on my staff iPad, students show up perfectly and I can see everything I need. However when I use Apple Classroom on my Macbook, the students show up as "offline"
See more

Apple Classroom Devices Stuck Authorizing

Devices are stuck authorizing in apple clasroom
See more

Remote Learning: Personalize Devices for Learners

Learn how IT professionals can use Apple School Manager to secure mobile devices, facilitate communication and collaboration, and personalize iPad.
See more
1 reply

November 07, 2025 Language English

I am dealing with this right now and since we force wifi "on" via our MDM, the students have to restart their iPads to get them to show up in Classroom.

I don't have a solution to offer but am following this thread to see if anybody has other suggestions.


This post contains content from YouTube.

If you choose to view this content, YouTube may collect and process certain personal data. You can view YouTube’s <a href="https://www.youtube.com/t/privacy" target="_blank">privacy policy here<span class="a11y">(opens in new window)</span>.</a>

This post contains content from YouTube.

You have rejected content from YouTube. If you want to change your consent, press the button below.